Privacy Policy

Privacy Policy

Last Updated: December 1, 2025

Topslimmer (“Company,” “we,” “our,” or “us”) operates topslimmer.com (“Website”). We value your privacy and are committed to protecting your personal information in accordance with applicable U.S. laws.

By accessing or using our Website, creating an account, or making a purchase, you consent to this Privacy Policy.

1. Information We Collect

We collect the following categories of information:

Personal Information:
Name, billing and shipping address, email address, phone number, and payment details when you make a purchase.

Account Information:
Login credentials, order history, saved preferences, and related account activity.

Technical Data:
IP address, browser type, device information, operating system, cookies, and browsing behavior.

Communications:
Emails, customer support inquiries, messages, and survey responses.

2. How We Use Your Information

We use collected information to:

  • Process, fulfill, and deliver your orders.
  • Provide customer service and support.
  • Communicate about promotions, offers, and updates (with your consent).
  • Improve Website performance, enhance user experience, and personalize content.
  • Prevent fraud, ensure security, comply with legal obligations, and protect our rights.

3. Sharing of Information

We do not sell or rent your personal information. We may share data only with:

Service Providers:
Trusted partners who help us operate our business, such as payment processors, shipping carriers (UPS, USPS, FedEx), analytics tools, and IT service providers.

Legal Obligations:
Courts, regulators, or law enforcement when required by law.

Business Transfers:
If we undergo a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain personal data for as long as necessary to:

  • Process your orders
  • Provide customer support
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When data is no longer required, we securely delete or anonymize it.

5. Your Rights

You have the right to:

  • Request access to your personal information.
  • Request corrections of inaccurate data.
  • Request deletion where legally allowed.
  • Opt-out of marketing emails at any time.
  • Withdraw consent for processing where applicable.

To exercise any of these rights, contact us at support@topslimmer.com.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute protection.

7. Electronic Communications Consent

By providing your email address or creating an account, you consent to receive electronic communications from us, including:

  • Order confirmations
  • Account notices
  • Shipping updates
  • Promotional offers
  • Legal disclosures

You agree these communications satisfy applicable legal requirements for written communication under the ESIGN Act.

You may unsubscribe from marketing emails at any time.

8. Children’s Privacy

Our Website is not intended for individuals under 13.
We do not knowingly collect personal data from children.
If we discover a child has submitted information, we will delete it promptly.

9. Governing Law

This Privacy Policy is governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates become effective once posted with a revised “Last Updated” date. Continued use of the Website means you accept the updated terms.

11. Contact Us

Topslimmer
Address: --------------------------------
Email: support@topslimmer.com
Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)